Nudo Prints-Return Policy
Return and Exchange Policy
Customer satisfaction is our top priority. Therefore, we offer unconditional refunds and exchanges for all our products. Here’s everything you need to know about our return and exchange process:
Refunds:
- You can request an unconditional refund within 30 days of receiving your item, without needing to return the product.
- Whether the product is defective or not to your liking, it can remain with you, and we will process a refund to your original payment method.
Exchanges:
- If you wish to exchange a product, there’s no need to return the original item. Simply request a new product, and we will handle the exchange without requiring the return of the initial item.
Non-Returnable Items:
- All products sold in our store are returnable. We do not have a category of non-returnable items.
How to Request a Return or Exchange:
- To start a return or exchange, email us at nudoprints@gmail.com.
- We will provide you with the necessary information and instructions based on your request.
Damages and Issues:
- If you find any defects, damage, or receive the wrong item, please contact us immediately. We will take the necessary steps to resolve the issue promptly.
Refund Process:
- Once your refund request is approved, the refund will be processed to your original payment method within 10 business days. Please note that additional time may be needed for your bank or credit card company to process and post the refund.
Contact Us:
- For any questions, requests, or support, please contact us at nudoprints@gmail.com
We are here to provide you with the best shopping experience by prioritizing customer satisfaction!